Shipping Policy

Shipping Policy - Z the Great:

At Z the Great, we are committed to delivering your order with the utmost care and efficiency. Our Shipping Policy outlines important information to ensure a seamless experience for you.

Shipping Methods:

We currently offer the following shipping methods:

1. Standard Shipping:

   • Delivery within New Zealand typically takes 10 business days.
   • Orders are processed and shipped within 10 business days.

International Shipping:

We're excited to offer international shipping for our global customers. Please note:

1. Delivery Times:

   • International delivery times vary depending on the destination.
   • Please refer to the checkout page for estimated delivery times to your specific location.

2. Shipping Costs:

   • International shipping costs are calculated at checkout based on the destination and the weight of the order.

3. Customs and Duties:

   • Customers are responsible for any customs duties or taxes imposed by the destination country.

General Shipping Information:

1. Order Processing:

   • Orders are processed on business days (Monday to Friday, excluding holidays).
   • Please allow additional processing time during peak seasons.

2. Order Tracking:

   • Once your order is shipped, you will receive a shipping confirmation email with tracking information.

3. Incomplete or Incorrect Addresses:

   • Z the Great is not responsible for orders with incomplete or incorrect addresses. Please double-check your shipping address at checkout.

Contact Us:

If you have any questions or concerns regarding our Shipping Policy, please reach out to our customer service team at kiaora@zthegreat.co.nz.